Shipping & Returns

Shipping Policy

Processing Time

All products are made to order.

Orders are typically processed within 2–7 business days.

Shipping Time

Shipping times vary depending on the destination and shipping carrier.

Estimated delivery time is 5–20 business days.

Tracking

Once your order ships, you will receive a tracking link via email.

Customs & Duties

International orders may be subject to customs fees or import taxes depending on your country. These charges are the responsibility of the customer.

Lost or Delayed Packages

If your order appears lost or delayed, please contact us at:

hello.mamamusestudio@gmail.com

We will help investigate the issue with the shipping carrier.

Returns & Refunds

We only accept returns for damaged or defective items.

Please contact us within 7 days of delivery with photos of the issue.