Shipping & Returns
Shipping Policy
Processing Time
All products are made to order.
Orders are typically processed within 2–7 business days.
Shipping Time
Shipping times vary depending on the destination and shipping carrier.
Estimated delivery time is 5–20 business days.
Tracking
Once your order ships, you will receive a tracking link via email.
Customs & Duties
International orders may be subject to customs fees or import taxes depending on your country. These charges are the responsibility of the customer.
Lost or Delayed Packages
If your order appears lost or delayed, please contact us at:
hello.mamamusestudio@gmail.com
We will help investigate the issue with the shipping carrier.
Returns & Refunds
We only accept returns for damaged or defective items.
Please contact us within 7 days of delivery with photos of the issue.