Refund policy

Return & Refund Policy

All of our products are made to order.

Because of the custom nature of our items, we do not accept returns or exchanges unless the item arrives damaged, defective, or incorrect.

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at:

📧 hello.mamamusestudio@gmail.com

Please include:

  • Your order number

  • Clear photos of the issue

If the issue is confirmed, we will offer a free replacement or refund.

We do not accept returns for:

  • Wrong size selected

  • Change of mind

  • Minor color differences due to screen display

Thank you for understanding and supporting our small business